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ESXi - using tech support mode could invalidate warranty and support

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There is an interesting post on the VMTN blog today with regard to the ESXi warranty and not breaking it.

ESXi is not your father’s ESX. There is no Service Console, so trying to fit it into the exact same processes that you’re used to with ESX isn’t recommended. I know, I know, you have all those scripts you’re used to running in the console. VMware is building tools to manage and administer your ESXi from outside the box, and while they’re not quite feature complete, they’re well on their way. So don’t pop the hood; it’s welded shut for a reason.

Sometime back I wrote a post on regenerating SSL certificates in ESXi,  a post that a lot of people land on when searching on the subject within Google.  Now to achieve the regeneration of SSL certificates in ESXi you have to use the tech support mode.  however it would appear based on this latest posting that this will potentially invalidate your warranty and support agreements.

So if you want to regenerate your SSL certificates on ESXi then I suggest calling VMware tech support to ensure your not invalidating any agreements.  Eventually if they get enough help calls they may provide a means of doing this through the VI client.  Now they may already have this but I’m not aware of it so if anyone does know of another way of regenerating the certificates I’d love to hear it.


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